fg667 Privacy Policy

Our Data Commitments at a Glance

Introduction

fg667 ("we", "us", "our") is committed to protecting the privacy of every player who uses our platform. This Privacy Policy explains what personal information we collect from players based in Bangladesh and elsewhere, how we use that information, who we share it with, and what rights you have in relation to your personal data. This policy applies to all fg667 services including our sports betting and live casino products, our mobile platform, and any communication we send to registered players.

By registering an account with fg667 or by continuing to use the fg667 platform after this Privacy Policy has been published, you acknowledge that you have read and understood its contents. If you disagree with any aspect of this policy, please discontinue use of the platform and contact us to arrange account closure.

Information We Collect

We collect personal information from you directly when you register, use our services, or communicate with us. We may also collect information automatically when you interact with the fg667 platform. The categories of personal information we collect include:

• Identity information: full name, date of birth, nationality, and government-issued identification details provided during KYC verification.
• Contact information: mobile number, email address, and residential address (city and district within Bangladesh).
• Financial information: payment method details (bKash account, Nagad account, Rocket account, bank account numbers), transaction history, deposit and withdrawal records.
• Usage data: IP address, device type, operating system, browser type, pages visited, betting activity, game history, session duration, and login timestamps.
• Communication records: live chat transcripts, support ticket content, email correspondence, and any other communications you initiate with the fg667 support team.

We collect only the information that is necessary for the legitimate purposes described in this policy. We do not collect sensitive personal categories of data such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where specifically required by law for age verification or responsible gaming assessment purposes.

How We Use Your Information

fg667 processes your personal information for the following purposes. Each purpose is supported by a lawful basis as described in Section 4 of this policy:

• Account creation and management: to register your account, verify your identity, process KYC documentation, and maintain accurate account records.
• Service delivery: to process deposits and withdrawals via bKash, Nagad, Rocket, Upay, and partner banks; to settle bets; to deliver promotional offers to eligible accounts.
• Security and fraud prevention: to detect, investigate, and prevent fraudulent transactions, unauthorised account access, money laundering, and other prohibited conduct.
• Responsible gaming: to monitor betting patterns and account activity for indicators of problem gambling and to apply responsible gaming tools where appropriate.
• Legal compliance: to comply with applicable anti-money laundering laws, age verification requirements, and any other legal obligations that apply to fg667's operations.
• Communications: to send you transactional notifications (deposit confirmations, withdrawal updates, security alerts) and, where you have opted in, promotional communications about fg667 offers.

Legal Basis for Processing

fg667 processes your personal data on the following legal bases:

• Contractual necessity: processing required to perform the contract between you and fg667, including account registration, bet settlement, and payment processing.
• Legal obligation: processing necessary for fg667 to comply with applicable laws, including anti-money laundering regulations and age verification requirements.
• Legitimate interests: processing for fraud prevention, platform security, responsible gaming monitoring, and improvement of our services, where these interests are not overridden by your privacy rights.
• Consent: where you have explicitly opted in to receive promotional communications, we process your contact details for that purpose. You may withdraw consent at any time by contacting support.

Sharing Your Data

fg667 does not sell, rent, or trade your personal data. We may share your information with the following categories of third parties only to the extent necessary for the purposes described in this policy:

• Payment processors: bKash, Nagad, Rocket, Upay, and partner banks require transaction data to process deposits and withdrawals. These providers operate under their own privacy policies and are bound by relevant financial data protection regulations.
• Game providers: Pragmatic Play, Evolution Gaming, Ezugi, NetEnt, Microgaming, and Spribe receive session data necessary to run their games. Game providers do not receive your financial or identity documents.
• Regulatory and law enforcement authorities: fg667 will disclose information to competent authorities where required to do so by applicable law, court order, or regulatory requirement.
• Technology and analytics providers: we may use third-party analytics tools to understand platform usage patterns and improve our services. These tools process anonymised or pseudonymised data only.

Payment Data and Financial Information

fg667 handles financial data with a heightened standard of care. When you make a deposit via bKash, Nagad, Rocket, or another supported payment method, the transaction is processed through the relevant payment provider's secure infrastructure. fg667 stores transaction references and amounts for accounting, fraud prevention, and regulatory compliance purposes, but does not store complete mobile financial service PINs or passwords.

All withdrawal requests are matched against the payment method used for the original deposit as a standard anti-money laundering control. If you request a withdrawal to a different payment method, fg667 may require additional identity verification before processing. Transaction records are retained for the minimum period required by applicable financial regulations.

Cookies and Tracking Technologies

fg667 uses cookies and similar tracking technologies to operate and improve the platform. The categories of cookies we use are:

• Essential cookies: required for the platform to function. These enable login sessions, maintain your account state, and support security features. They cannot be disabled without breaking core platform functionality.
• Analytics cookies: used to understand how players use the platform — which pages are visited most, where users navigate from, and how long sessions last. This data is anonymised before analysis and helps us improve the fg667 experience.
• Preference cookies: store settings such as your language preference and other platform customisations so the platform remembers them across sessions.

You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the fg667 platform. For detailed guidance on managing cookies in your specific browser, please refer to your browser's official help documentation.

Data Retention

fg667 retains personal data for as long as is necessary for the purpose for which it was collected, subject to any longer retention periods required by law. Account information and transaction records are retained for a minimum of five years from the date of the last transaction on an account, in accordance with standard anti-money laundering record-keeping requirements. After an account is closed, data required for legal compliance purposes will be retained for the legally required period, after which it will be securely deleted or anonymised.

Where fg667 processes your data on the basis of consent (for example for marketing communications), your data will be retained only until you withdraw consent or until it is no longer necessary for the purpose for which it was collected, whichever is earlier. Withdrawal of consent does not affect the lawfulness of any processing conducted prior to that withdrawal.

Your Data Rights

As a user of the fg667 platform, you have the following rights in relation to your personal data. To exercise any of these rights, please contact our support team via live chat:

• 👁️
  Right of Access

  You may request a copy of all personal data fg667 holds about you. We will respond within a reasonable period and provide the information in a structured, commonly used format.
• ✏️
  Right to Rectification

  If you believe any personal data we hold about you is inaccurate or incomplete, you may request that we correct or complete it. Identity-linked fields require re-verification before amendment.
• 🗑️
  Right to Erasure

  You may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, or where you have withdrawn consent. This right is subject to legal retention obligations — we cannot delete transaction records that we are required by law to keep.
• ⛔
  Right to Object

  You may object to processing of your personal data where fg667 relies on legitimate interests as the legal basis. We will assess your objection and cease processing unless we have compelling legitimate grounds that override your interests.
• 📦
  Right to Data Portability

  Where fg667 processes your data by automated means on the basis of a contract or consent, you may request that we provide your data in a machine-readable format so that it can be transferred to another service provider.

To submit a data rights request, contact our support team via live chat, available 24/7 in Bangladesh Standard Time (BST, UTC+6). We aim to acknowledge all requests within 3 business days and to resolve them within 30 calendar days. Complex requests may require longer, in which case we will keep you informed of progress.

Data Security

fg667 implements appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include SSL encryption for all data transmissions, access controls restricting data access to authorised personnel only, regular security assessments of our platform infrastructure, and secure storage of identity verification documents.

In the event of a personal data breach that is likely to result in a high risk to your rights and freedoms, fg667 will notify affected players without undue delay. You should also take reasonable steps to protect your own account security, including using a strong unique password and not sharing your login credentials with any third party.

Minors and Age Verification

fg667 is strictly for adults aged 21 and above. We do not knowingly collect personal data from individuals under the age of 21. Age verification is conducted as part of the account registration and KYC process. If fg667 becomes aware that a player under the age of 21 has registered an account or provided personal data, we will immediately suspend the account, void any associated transactions, and securely delete the personal data of that individual. If you are a parent or guardian and believe a minor has registered with fg667 without your knowledge, please contact our support team immediately via live chat so we can take appropriate action.

Changes to This Privacy Policy

fg667 reserves the right to update this Privacy Policy at any time. When we make material changes, we will update the effective date at the top of this page and, where appropriate, notify registered players via email or platform notification before the changes take effect. Your continued use of the fg667 platform after the revised policy has been published constitutes your acceptance of the updated terms. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal data. The most current version will always be available at this page.